Terms and Conditions of Service

1. Acceptance of Terms

By downloading, installing, or using the HYBRYX application ('the App'), the web platform, and associated services (collectively, 'the Services'), you enter into a binding legal agreement between you ('the User') and HYBRYX. If you do not agree to these Terms, you must not use our Services.

2. Account Creation and Responsibility

To access certain features, you must register an account. By doing so, you declare that you are of legal age (18 years or older) or have the consent of your legal guardians. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must provide accurate information and keep it updated.

3. Subscriptions and Billing (Elite Pass)

HYBRYX offers premium features through auto-renewable subscriptions (Elite Pass).

• Billing: Payment will be processed through your Apple App Store or Google Play Store account upon confirmation of purchase.
• Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless auto-renew is turned off at least 24 hours before the end of the current period.
• Cancellation: You can manage and cancel your subscription in your account settings on the respective app store. Cancellation will prevent future charges but will not generate refunds for the current period.
• Refunds: Unless otherwise required by applicable law, all purchases of subscriptions and digital goods are final and non-refundable.

4. Marketplace and Third-Party Services

HYBRYX also operates as a marketplace connecting athletes with independent coaches and nutritionists ('Professionals').

• Intermediation: HYBRYX facilitates the technological transaction but is not the creator of third-party training or nutrition plans.
• Professional Responsibility: Professionals are independent contractors and are solely responsible for the quality, safety, and accuracy of their plans.
• Release of Liability: HYBRYX assumes no liability for disputes, injuries, or outcomes arising from plans purchased from third parties in the Marketplace.
• Technological Commission: By using the HYBRYX gateway to sell online plans, the Professional accepts an automated 12% retention on the sale price as a commission for the use of the platform, infrastructure, and Marketplace integrations.

5. B2B License for Sports Centers (Gym Partners)

HYBRYX offers a Software as a Service (SaaS) license for gyms and sports centers.

• SaaS Subscription: Gym Partners pay a fixed monthly fee for the use of the management software.
• Payment Gateway (0% Commission): HYBRYX provides Stripe Connect technology so the gym can charge its own members. HYBRYX retains zero commission (0%) on these transactions; the sports center receives 100% of the funds, minus only standard Stripe processing fees.
• Fiscal Responsibility: The gym is solely responsible legally, fiscally, and for refunds to its own clients. HYBRYX acts exclusively as a technology provider.

6. Medical Disclaimer (Assumption of Risk)

IMPORTANT: HYBRYX Services, including performance metrics and AI suggestions, are for informational purposes only. HYBRYX IS NOT A HEALTHCARE PROVIDER. We do not provide medical diagnoses, treatments, or clinical advice. Hybrid and high-intensity training (such as HYROX) carries inherent risks of severe injury or even death. By using the App, you voluntarily and expressly assume all risks associated with your training. Always consult a qualified physician before beginning any exercise program.

7. Intellectual Property and License

You are granted a limited, non-exclusive, and non-transferable license to use the App for personal and non-commercial purposes. All rights to the design, code, artificial intelligence, trademarks, and databases belong exclusively to HYBRYX. Reverse engineering, data scraping, or unauthorized copying of our interface and algorithms is strictly prohibited.

8. User Conduct

You agree to use the App while respecting the community. It is prohibited to use the platform to: (a) harass or insult other athletes or coaches in chats; (b) upload false, misleading content or violate third-party copyrights; (c) attempt to breach the platform's security. HYBRYX reserves the right to suspend or delete accounts that violate these rules.

9. Limitation of Liability and Indemnification

To the maximum extent permitted by law, HYBRYX, its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use or inability to use the Services. You agree to indemnify and hold HYBRYX harmless from any legal claims brought by third parties due to your misuse of the App.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be notified to you through the App or by email. Your continued use of the Services after notification will constitute your acceptance of the new Terms.

11. Contact and Legal Support

If you have any questions about these Terms and Conditions, or if you need to report a violation, contact our legal team at: legal@hybryx.app or contacto@hybryx.app.